FAQ

Q

発送につきまして

A
お支払いを確認後、3〜5営業日以内に発送致します。 業務がお休みの日などはInstagramにてお知らせ致します。 土・日・祝日はお休みを頂いております。
Q

International shipping

A
【how to order】 ① Write your desired product name, quantity, name, shipping address, telephone number in English,Please contact us at this e-mail address. yohaku-in@email.plala.or.jp ② Basically it is shipped with e-packet. If the total price of your order exceeds 6000 yen, it will be shipped by EMS. ③ We will send you an invoice of paypal including shipping fee from here by e-mail. ④ Payment We will ship within a few days after completing the procedure.
Q

About wholesale

A
If you wish to wholesale, please contact us via email below. Name, Country name, store name, website tohaku-in@email.plala.or.jp